{"id":3,"date":"2026-11-02T14:03:11","date_gmt":"2026-11-02T14:03:11","guid":{"rendered":"https:\/\/smartville.shop\/?page_id=3"},"modified":"2026-11-02T21:57:55","modified_gmt":"2026-11-02T20:57:55","slug":"datenschutz","status":"publish","type":"page","link":"https:\/\/smartville.shop\/en\/datenschutz\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>How we handle your personal data.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Enrico Scheer, SmartVille, Reichenbacher Str. 185, 07973 Greiz, Germany. Phone: +49 3661 85942, email: contact@smartville.shop. A data protection officer is not legally required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Hosting and server log files<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our shop is operated by an external hosting provider. When you access the website, data transmitted by your browser is processed automatically: IP address, date and time, page accessed, referrer, browser and operating system. This is necessary for secure and stable operation (Art. 6(1)(f) GDPR). The log files are deleted as soon as they are no longer needed for this purpose, unless they are required to investigate a security incident. The hosting provider processes the data on our behalf (Art. 28 GDPR).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Cookies and consent<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use technically necessary cookies so that the basket, checkout and customer account work (Art. 6(1)(b) and (f) GDPR, \u00a7 25(2) TDDDG). We only set other cookies with your consent (Art. 6(1)(a) GDPR, \u00a7 25(1) TDDDG). We manage your consent with the cookie tool Complianz. You can change or withdraw it at any time via \u201cCookie settings\u201d in the footer. Details are in our <a href=\"\/en\/cookie-richtlinie\/\">Cookie policy<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Orders and customer account<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For your order we process your name, address, email address, phone number (optional), order data and payment information. This is required to perform the contract (Art. 6(1)(b) GDPR). If you voluntarily create a customer account, we also store this data there until you delete the account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Contact form, email and phone<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us via the contact form, email or phone, we process your details to answer your enquiry (Art. 6(1)(b) or (f) GDPR). We delete the data once the enquiry has been fully dealt with and no retention obligations apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Online withdrawal function<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you declare a withdrawal via our \u201cWithdraw from contract\u201d page, we process the data provided (e.g. order number, name, email address) to handle your withdrawal and send you a confirmation of receipt (Art. 6(1)(c) GDPR).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Payment providers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the payment method selected, we pass the data needed for payment to the relevant provider if you select this payment method (Art. 6(1)(b) GDPR):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>PayPal (Europe) S.\u00e0 r.l. et Cie, S.C.A., 22\u201324 Boulevard Royal, L-2449 Luxembourg<\/li>\n\n<li>WooPayments, provided by WooCommerce Inc. in cooperation with Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland (credit and debit cards, Apple Pay, Google Pay)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These providers also process data in part in third countries such as the USA. The transfer is based on the EU-US Data Privacy Framework or standard contractual clauses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Shipping providers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For delivery, we pass your name and delivery address to the appointed shipping provider (Art. 6(1)(b) GDPR). We only pass on your email address or phone number if you have consented, so the shipping provider can inform you about delivery (Art. 6(1)(a) GDPR).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Emails about your order<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We send you emails about your order, shipping and your withdrawal. We do not send advertising emails.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Storage period<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We store personal data only for as long as necessary for the relevant purpose. We keep order and invoice data for up to 10 years due to commercial and tax obligations (\u00a7 147 AO, \u00a7 257 HGB).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have the right to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing based on Art. 6(1)(f) GDPR (Art. 21). You can withdraw any consent given at any time with effect for the future. Simply write to us at contact@smartville.shop.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Right to complain<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can complain to a data protection supervisory authority. Responsible for us is: Th\u00fcringer Landesbeauftragter f\u00fcr den Datenschutz und die Informationsfreiheit (TLfDI), H\u00e4\u00dflerstra\u00dfe 8, 99096 Erfurt.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. SSL encryption<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website uses SSL or TLS encryption. You can recognise it by the padlock symbol and \u201chttps:\/\/\u201d in your browser's address bar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>As of: November 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Wie wir mit deinen personenbezogenen Daten umgehen. 1. Verantwortliche Stelle Enrico Scheer, SmartVille, Reichenbacher Str. 185, 07973 Greiz, Deutschland. Telefon: +49 3661 85942, E-Mail: contact@smartville.shop. Eine Datenschutzbeauftragte bzw. ein Datenschutzbeauftragter ist gesetzlich nicht vorgeschrieben. 2. Hosting und Server-Logfiles Unser Shop wird bei einem externen Hosting-Anbieter betrieben. Beim Aufruf der Website werden automatisch Daten verarbeitet, die [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":36,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/36"}],"wp:attachment":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}