{"id":30,"date":"2026-11-02T21:57:46","date_gmt":"2026-11-02T20:57:46","guid":{"rendered":"https:\/\/smartville.shop\/versand\/"},"modified":"2026-11-02T21:57:46","modified_gmt":"2026-11-02T20:57:46","slug":"versand","status":"publish","type":"page","link":"https:\/\/smartville.shop\/en\/versand\/","title":{"rendered":"Shipping &#038; delivery"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>We deliver within Germany, and standard shipping is always free.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery area<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We deliver to addresses in Germany only. Delivery abroad or collection is not possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping methods and costs<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free standard shipping<\/strong> \u2013 \u20ac0.00 \u2013 delivery time 5\u20138 working days<\/li>\n\n<li><strong>Express shipping<\/strong> \u2013 \u20ac4.99 \u2013 delivery time 3\u20135 working days<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You choose the shipping method at checkout. There is no minimum order value.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How we calculate delivery time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time starts when your payment is received and includes 1\u20132 working days of processing. Working days are Monday to Friday, excluding public holidays in Thuringia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Tracking<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as your order is on its way, you receive an email with the tracking number. Tracking can take up to 24 hours to show current data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Please check your delivery address<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Check your address before ordering. If you notice a mistake, write to us straight away at <a href=\"mailto:contact@smartville.shop\">contact@smartville.shop<\/a>. As long as the order has not been shipped, we can change the address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delays<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a delivery is delayed, we will inform you by email. You can then withdraw from the contract if the goods have not yet been shipped.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Lost or damaged parcels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a parcel arrives damaged, ideally have the carrier confirm the damage and send us photos of the packaging and goods at <a href=\"mailto:contact@smartville.shop\">contact@smartville.shop<\/a>. If tracking shows \u201cdelivered\u201d but you have not received the parcel, please contact us within 7 days. We will clarify this with the carrier. Your statutory rights remain unaffected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can find everything about withdrawal, returns and refunds under <a href=\"\/en\/rueckgabe-erstattung\/\">Returns &#038; refunds<\/a> and in the <a href=\"\/en\/widerrufsbelehrung\/\">Withdrawal policy<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>As of: November 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Wir liefern innerhalb Deutschlands \u2013 der Standardversand ist immer kostenlos. Liefergebiet Wir liefern ausschlie\u00dflich an Adressen in Deutschland. Eine Lieferung ins Ausland oder eine Abholung ist nicht m\u00f6glich. Versandarten und Kosten Die Versandart w\u00e4hlst du an der Kasse. Es gibt keinen Mindestbestellwert. So berechnen wir die Lieferzeit Die Lieferzeit beginnt mit dem Eingang deiner Zahlung [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":0,"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"wp:attachment":[{"href":"https:\/\/smartville.shop\/en\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}